Billing Terms and Conditions

Effective Date: January 18, 2026

1. Introduction

These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Rugged Pro Gear ("we," "us," or "our") and the customer ("you" or "your"). By accessing or using our website https://ruggedprogear.com and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms
2.1 Pricing
  • Prices for all products are listed in USD and are subject to change without prior notice.
  • Taxes and Fees: Prices are exclusive of applicable sales tax, duties, or other charges unless otherwise specified at checkout.
2.2 Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover
  • Express Checkout Options: Apple Pay, Google Pay, Shop Pay, and PayPal.
2.3 Payment Due Date
  • One-Time Purchases: Payment is due in full at the time of purchase (upon checkout).
3. Invoicing
  • Invoices are issued upon order completion and sent electronically via email to the contact information you provide.
  • It is your responsibility to ensure that all billing information is accurate and up-to-date.
4. Disputed Charges
  • If you dispute any charges, you must notify us in writing within 15 days of the invoice or transaction date.
  • Disputes should be sent to support@ruggedprogear.com and include your order number and details of the dispute.
  • We will investigate and resolve billing disputes promptly.
5. Refunds and Credits
  • Refunds or credits are provided in accordance with our Return and Refund Policy.
  • Any approved refunds will be processed to the original payment method within 14 days.
6. Taxes
  • You are responsible for all applicable taxes, including sales tax.
  • If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.
7. Billing Errors
  • If we discover a billing error, we will correct it promptly.
  • Overcharges will be refunded or credited; undercharges will be invoiced accordingly.
8. Payment Security
  • All payment information is handled securely in compliance with industry standards.
  • We use trusted payment processors (e.g., Stripe or similar) and do not store your credit card information on our servers.
  • Transactions are secured using Secure Socket Layer (SSL) encryption technology.
9. Changes to Billing Terms
  • We reserve the right to modify these Billing Terms and Conditions at any time.
  • Changes will become effective upon posting the updated Terms on our website at https://ruggedprogear.com.
  • Continued use of our services after any changes constitutes acceptance of the new Terms.
10. Limitation of Liability
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
  • Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the products in the six months preceding the event giving rise to the liability.
11. Governing Law
  • These Terms are governed by the laws of the State of Maine, United States, without regard to its conflict of law principles.
  • Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Maine or the appropriate federal courts.
12. Contact Information

For any questions or concerns regarding billing, please contact us:

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Services and Privacy Policy, constitute the entire agreement between you and Rugged Pro Gear regarding billing matters and supersede all prior agreements.

Acknowledgment

By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.

- Rugged Pro Gear Team